PROPERTY MANAGEMENT

Home Town Management, LLC (HTM) was established in 2006. The company was started by the owners of Retire On Rentals. It was set up with the primary purpose to be able to continue to provide the Retire On Rentals clients the same service they received throughout the buying process. HTM believes the way your property is managed today will determine it's value tomorrow.

A few standard FAQ's regarding property management.....

Q) How does HTM decide who they will rent to ? 

A) HTM has a set qualification criteria that is used on each application before approving a tenant to occupy your property. This includes verifying current and past rental history, current and past employment history, criminal history and reviewing credit history.


Q) What if I buy a property that has a resident that is subsidized by the local Sec 8 housing authority or another subsidy.

A) In many cases, your subsidized payments are the most dependable income you will receive in the rental business since these payments are made from 3rd parties whom are not involved in the usual hiccups of life that can sometimes cause late payments. Most of these programs come with certain criteria used to insure that the owners of the houses are providing quality housing to their residents. Section 8 for example requires an annual inspection of the dwelling prior to renewing the residents lease. Following the inspection, these agencies will require repairs for general wear and tear as needed at the owner’s expense. Our experience has proven that these repairs are usually a small price to pay for the 12 months of nearly guaranteed rent you receive.


Q) How do I know the rental agreement in place meets the N.C. landlord tenant laws?

A) The rental agreement used has been put out by North Carolina Real Estate commission which is the governing authority over landlord-tenant law. When the law changes the rental agreement is updated and an addendum is sent to each resident.


Q) Do we allow pets in our properties?

A) Pets are members of the family. While we do accept most pets, we are cautious with the types of pets we allow, and in most cases we have collected additional fees for those pets to cover any potential damage incurred during the residency.


Q) Do you allow smoking families into the properties?

A) Yes we do. We have found smoking is a difficult habit to control as a landlord. 

Generally, when a resident moves out who has lived there more than two years, we have to paint and replace carpet anyway.


Q) Who handles maintenance calls on the property?

A) HTM not only receives all calls on your property related to maintenance but unlike most management companies HTM has their own in-house skilled handy man that can handle the majority of maintenance repairs.  HTM also has relationships with licensed subcontractors for those issues outside the scope of our handy man.


Q) What is the standard protocol when a resident gives 30 day notice of move out?

A) The moment a resident gives notice HTM notifies them of the expectations associated with property condition upon move out, and makes arrangements for showing the property to new prospects during the remaining days of their tenancy. Upon move out, HTM coordinates property turnover in a timely manner while continuing to market the property for rent. During this time the management company is communicating with you keeping you informed of the status on the property and the expenses associated with the turnover.


Q) Do I need a "slush fund" for emergency repairs or vacancy?

A) It is always good to have a little safety net. Keep in mind if you are getting a loan on the property typically your first payment will not be due for at least 30 days following your purchase closing due to pre-paid interest.  You begin collecting rent the day you close.  So you could very easily set that money aside for unexpected maintenance or vacancy. Keep in mind that the majority of residents have a security deposit in place and if they move out and do not leave the property in perfect condition you may be able to use a portion of their deposit to bring the property back up to rental standard.


Q) Does HTM collect their fee while the property is vacant?

A) Absolutely Not. HTM does not get paid unless your property is paying you.


Q) Does HTM collect a leasing fee when they rent  the property.

A) If the property goes vacant there is a leaseing fee of half of the 1st months rent.


Q) Does the property manager pay for marketing on the property during vacancy?

A) Yes the managment covers the cost of marketing while the property is vacant.


Q) Can I call you if I have more questions?

A) We welcome all your calls, please don’t hesitate we are more then happy to answer any questions you can come up with. 1-866-747-7667



                                                   HOME TOWN MANAGEMENT, LLC
                OFFICE: 704-948-0066          Email: hometownmgmt2007@gmail.com